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YanForge

Answers · updated 1 July 2026

How do I set up a WhatsApp booking bot for my business?

The short answer

A WhatsApp booking bot uses the official WhatsApp Business API to answer questions, check availability, and confirm bookings automatically. It sends confirmations and reminders to the customer and your manager. Setups are quoted per project, and we estimate 2–4 weeks to launch. Never use grey-market senders, which get numbers banned.

Official API vs grey-market

Use the official WhatsApp Business API. Grey-market bulk senders are cheap but get your number banned — which loses you the customer relationship overnight. The official route is worth it.

What it does

  • Answers repeat questions from your data
  • Checks live availability and books
  • Confirms to customer and manager
  • Reminds before the appointment

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Related services

WhatsApp automation