Sports facilities
PlayOS — booking software for sports facilities
For padel clubs, cricket and futsal arenas, tennis and badminton courts, and multi-sport facilities
The short answer
The customer books and pays the deposit
Both sides hear back on WhatsApp
The sale lands on a tax-ready receipt
What it costs you today
Where the bookings go.
Most sports facilities lose bookings for reasons that have nothing to do with the quality of their courts. Enquiries arrive at midnight and are answered at nine the next morning. A manager is on the phone while three other people are waiting on WhatsApp. A slot sits empty because nobody knew it was free.
PlayOS is built to close those gaps: a front door for your facility that lets customers book themselves, and lets your team see everything in one place.
Every PlayOS is customised
It is not a fixed package. We shape it around the way your business already works: take what you need and leave what you do not. If you already have a website you are happy with, we will not sell you another one — we add only the parts that are missing.
What we can build
Everything below is available. None of it is compulsory.
Mark what matters to you and we quote only that.
Your digital presence
- A fast website that reflects the standard of your facility
- Sport and court pages with pricing and timings
- Installable web app — no app store needed
- Branch pages with location, facilities, photos and directions
- Search optimisation for people looking for courts in your city
- Google Business profile set up, with review collection
Booking and payments
- Live court availability, before anyone has to contact you
- Hourly slots across branches, sports and courts
- Guest booking with a name and phone number — no account needed
- Optional customer accounts with booking history
- Peak and off-peak pricing rules
- A deposit or the full amount, collected online
- Cards and local wallets through one integration
- Cancellation and rescheduling rules that you set
- Recurring weekly slots for regular players
- Memberships and prepaid packages
- Coaching and academy session booking
- Tournament and league registration
Messages that go out on their own
- WhatsApp confirmation to the customer the moment a booking is made
- WhatsApp alert to the branch manager: who booked, how long, how much was paid
- Reminders before the slot begins
- Follow-up messages to players who have not been back
For your team
- Owner and manager dashboard showing every branch in one view
- Court utilisation — which courts earn, and which sit empty
- Manual entry so phone and walk-in bookings stay in the same calendar
- Daily schedule per branch, printable for the front desk
- Revenue and deposit reports
- Staff accounts with permissions per branch
How we work
From a 20-minute call to a system you own.
Diagnose
A 20-minute call about how bookings, payments and messages work today, and where they break.
Quote
A written scope and quote for your project. Nothing is built until you agree it.
Build
Payments, WhatsApp and the dashboard, tested end to end, in your brand and your language.
Launch
We move your data across, show your team, and stay close through the first week.
Questions
PlayOS, answered.
Do players need an app?
No. PlayOS runs in the browser and can be installed like an app from the browser itself, with no app store. Guests can book with a name and phone number.
Can it handle more than one branch?
Yes — per-branch availability and manager access, with one owner dashboard across all of them, and confirmations routed to the right branch.
Can we keep taking phone and walk-in bookings?
Yes. Staff enter those by hand into the same calendar, so availability stays correct everywhere.
The services inside it
What we actually build.
The other systems
For a different business.
Tell us how bookings work today.
Send a WhatsApp message with what you run and how people book. We reply within one business day, and we'll say plainly whether we're a fit.
No pitch deck · No obligation