Salons and spas
SalonOS — booking software for salons and spas
For salons, spas, barbershops, nail studios and beauty clinics
The short answer
The customer books and pays the deposit
Both sides hear back on WhatsApp
The sale lands on a tax-ready receipt
What it costs you today
Where the bookings go.
In a salon, the booking is the business. Every message that goes unanswered is a chair sitting empty, and every hour your team spends confirming appointments on WhatsApp is an hour not spent on a client.
SalonOS gives your clients a way to book themselves, and gives you a calendar that is always accurate.
Every SalonOS is customised
It is not a fixed package. We shape it around the way your business already works: take what you need and leave what you do not. If you already have a website you are happy with, we will not sell you another one — we add only the parts that are missing.
What we can build
Everything below is available. None of it is compulsory.
Mark what matters to you and we quote only that.
Your digital presence
- A visual website built to show your work
- Full service menu with duration and pricing
- Stylist and therapist profiles with specialities and portfolios
- Before and after galleries, and your Instagram feed on your site
- Installable web app — no app store needed
- Search optimisation for the services and areas you serve
- Google Business profile set up, with review collection
Booking and payments
- Booking by service, with the slot length matched to that service automatically
- A specific stylist, or the first one available
- Several services in one visit, with the total time worked out for you
- Deposits on high-value services
- Prepaid packages and course-of-treatment bundles
- Gift vouchers, bought and redeemed online
- Cancellation and rescheduling rules that you set
- Group and bridal bookings handled as a single appointment
Messages that go out on their own
- WhatsApp confirmation the moment an appointment is booked
- A reminder the day before, and a nudge on the day
- Rebooking reminders timed to the service — a colour touch-up at six weeks, for example
- Messages to clients who have not been back in a while
For your team
- Chair-by-chair calendar for the whole day
- Walk-in entry, so the calendar never drifts out of date
- Stylist schedules, days off and working hours
- Client history — what they had, with whom, and when
- Commission and performance reports per stylist
- Loyalty points and rewards for repeat clients
How we work
From a 20-minute call to a system you own.
Diagnose
A 20-minute call about how bookings, payments and messages work today, and where they break.
Quote
A written scope and quote for your project. Nothing is built until you agree it.
Build
Payments, WhatsApp and the dashboard, tested end to end, in your brand and your language.
Launch
We move your data across, show your team, and stay close through the first week.
Questions
SalonOS, answered.
Can clients choose their stylist?
Yes — a specific stylist or the first one available, and the slot length follows the service they pick.
Can we take a deposit only on expensive services?
Yes. You decide which services ask for a deposit, and the rules for cancelling or moving an appointment.
Do walk-ins break the calendar?
No. Staff enter walk-ins in the same calendar, so what clients see online stays correct.
The services inside it
What we actually build.
The other systems
For a different business.
Tell us how bookings work today.
Send a WhatsApp message with what you run and how people book. We reply within one business day, and we'll say plainly whether we're a fit.
No pitch deck · No obligation