Clinics
ClinicOS — appointment software for clinics
For dermatology, dental, cosmetic, specialist and multi-speciality clinics
The short answer
The customer books and pays the deposit
Both sides hear back on WhatsApp
The sale lands on a tax-ready receipt
What it costs you today
Where the bookings go.
A patient's experience of your clinic begins long before they walk through the door. It begins when they search for a doctor, when they try to find your timings, and when they send a message asking whether an appointment is available. If that first step is slow or unclear, they book somewhere else.
ClinicOS gives your clinic a front door that matches the standard of the care you provide, and gives your front desk far less to chase.
Every ClinicOS is customised
It is not a fixed package. We shape it around the way your business already works: take what you need and leave what you do not. If you already have a website you are happy with, we will not sell you another one — we add only the parts that are missing.
What we can build
Everything below is available. None of it is compulsory.
Mark what matters to you and we quote only that.
Your digital presence
- A clinic website that reflects the quality of your practice
- Doctor profiles with specialisation, qualifications, languages and consultation timings
- Treatment and procedure pages written for patients, not only for search engines
- Installable web app — no app store needed
- Multi-location support with directions and per-branch timings
- Search optimisation for the treatments and specialities you want to be found for
- Google Business profile set up, with review collection
Appointments and payments
- Booking by speciality, then doctor, then available slot
- Live availability drawn from each doctor's real schedule
- Guest booking with a name and phone number — no account needed
- A consultation fee or deposit collected online to hold the slot
- Rescheduling and cancellation handled by the patient, within rules you set
- Separate durations for first consultations, follow-ups and procedures
- Teleconsultation appointments, with the meeting link issued automatically
- Enquiry forms for packages and procedures that need a conversation first
Messages that go out on their own
- WhatsApp confirmation the moment an appointment is booked
- Reminders before the appointment
- Follow-up messages after a visit, including review requests
- Recall messages for treatments that need a repeat visit
For your team
- Front-desk dashboard showing today's schedule for every doctor
- Walk-in and phone booking entry, so one calendar stays correct
- Arrival, no-show and completion marking
- Patient contact directory with visit history
- Reports on appointment volume, no-show rate and revenue per doctor
- Staff accounts with permissions per branch
How we work
From a 20-minute call to a system you own.
Diagnose
A 20-minute call about how bookings, payments and messages work today, and where they break.
Quote
A written scope and quote for your project. Nothing is built until you agree it.
Build
Payments, WhatsApp and the dashboard, tested end to end, in your brand and your language.
Launch
We move your data across, show your team, and stay close through the first week.
Questions
ClinicOS, answered.
Does it replace our medical records system?
No. ClinicOS covers the way patients find you, book and are reminded, plus the front desk's day. Clinical records stay where they are.
Can each doctor keep their own schedule?
Yes. Availability comes from each doctor's real schedule, with separate durations for first consultations, follow-ups and procedures.
Can patients pay before the appointment?
Yes — a consultation fee or a deposit can be collected online when the slot is booked, with rules you set for rescheduling.
The services inside it
What we actually build.
The other systems
For a different business.
Tell us how bookings work today.
Send a WhatsApp message with what you run and how people book. We reply within one business day, and we'll say plainly whether we're a fit.
No pitch deck · No obligation